Website and Account

Using the Website

• Do I have to have an account to shop with you?

My Account

• How do I change my email address?
• How do I register?
• How do I login?
• How do I reset my password?

Account Issues

• Help! I can't login.
• I have an account with you, but the website is telling me I don't, and now I'm going round in circles.
• I've forgotten my password, what do I do?
• I'm having other technical issues with my account.

My Orders

• How do I view my order history?
• How do I change my order?
• Can I/How do I cancel my order?

Delivery Settings

• How do I amend my address?
• Can I specify a delivery slot?
• How do I add a new address?
• How do I delete an old address?
• Can I add delivery instructions?

Payment Details

• How do I pay with a credit/debit card?
• How do I pay using PayPal?
• How do I pay using ApplePay?
• I've changed my card since I ordered, how do I update my refund location?
• How do I amend my payment details?