Delivery & Shipping

UK Shipping

• What are your delivery options?
• How fast is your shipping?
• What are your shipping charges?
• Where do your parcels ship from?

European Shipping

• What are your delivery options?
• What are your shipping charges?
• How fast is your shipping?
• Will I be charged customs or import charges/duties?
• Where do your parcels ship from?
• FEDEX have contacted me about my order, what should I do?

US Shipping

• Do you deliver to the US?
• How fast is your shipping?
• What are your shipping charges?
• Will I be charged customs or import charges/duties?
• Where do your parcels ship from?

International Shipping

• Where else do you deliver?
• How fast is your shipping?
• Will I be charged customs or import charges/duties?
• Where do your parcels ship from?

Delivery Issues

• My delivery is taking longer than expected
• My tracking states that my order is being returned to sender, what does this mean?
• Why isn't my tracking number working?

Delivery Amendments

• How can I add delivery instructions to my order?
• How do I change my delivery address?