If you’d like to reset your password, you can either get in touch with our lovely customer service team (shoot us a message at sales@alanpaine.co.uk or ring us at +44 1623 625755 - we’ll ask for your email address and send you an invitation to reset this) or head on over to the Customer Login page and click the "Forgot your password" link.
Oh and by the way, if you’re in a rush, you can still place an order without accessing your account. Just make sure you order using the same email address so we're able to link your orders to your account.