We only offer an exchange service on orders placed in the UK.
On your returns form there will be an option for you to select an exchange. We can only exchange for a different size within the same product/colour, so if you want to exchange for a new colour or completely different style, we ask that you place a new order.
Unfortunately, we can't offer an exchange service on returned orders from the EU, US or International. The quickest and easiest way to get the correct size is to place a new order on our website. Then return your original order advising that you've placed a new order at email@example.com. We will refund the shipping charge so you don't have to pay twice.