Whilst we hope you're happy with our products and service, we understand that sometimes people wish to return goods for a variety of reasons. We want this process to be as simple and convenient as possible for you, so we offer a free returns policy and include a returns form and returns shipping labels with every order.
Unwanted goods must be returned in an unused, fully resalable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
EXTENDED CHRISTMAS RETURNS
We’ve extended our usual limit for returns just for the festive season. Any gift bought between 25 October 2021 and 24 December 2021 can be returned up until 17 January 2022, if it’s unwanted or unsuitable.